Shipping & Refunds

Shipping Policy

Welcome to Frenzii Publishing's shipping policy section. Here, you'll find all the details about our shipping methods, packaging, and costs. We believe in transparency and aim to provide a seamless shipping experience for our customers.

At Frenzii Publishing, we only sell digital products such as eBooks, which means:

No Physical Shipping: All products are delivered electronically.
Instant Delivery: Upon successful payment, you will receive your eBook download link via email.
Delivery Issues: If you do not receive your download link, please check your spam/junk folder or contact us at info@frenzii.co.za for assistance.

Return & Exchange Policy

We value your satisfaction and aim to provide high-quality digital products. Due to the nature of our products, please note the following:

Refunds: Refunds are not offered for digital products unless there is a technical issue that prevents access to the eBook.
Refund Request Period: If a technical issue arises, please contact us within 7 days of purchase for resolution.
How to Request Support: Email us at info@frenzii.co.za with your order details, and our team will assist you promptly.
Refund Approval: Refunds will only be processed at the discretion of Frenzii Publishing after investigating the issue.

Secure Payments with Yoco

All payments are securely processed through Yoco, a trusted South African payment gateway.Your financial information is encrypted and not stored on our website.